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Anatoly Kidder
Fort Washington, PA 19034
Tel # 215-820-1331 Voice # 530-660-8127 eMail: AKidder@CRMJobs.net

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Summary Siebel, ActiveX, Web and COM Developer proficient in Siebel VB, Visual Basic 6.0, .Net, ASP, VBScript,
Siebel Configuration, Integration, EAI, eScript, ePricer, CTI, Genesys, HTML, HTML, JavaScript. Programming and hands-on experience in developing database
business applications in MS SQL Server, Sybase, Oracle, Siebel and MS Access using ADO, RDO, DAO, ODBC and Windows API.

Hardware: PC IBM compatible (stand-alone and network)
Software OS: MS DOS 7.0, Windows 3.11, Windows 95, Windows NT
Languages: Siebel VB, Visual Basic 4.0/5.0/6.0, Access VBA, VBScript, Access SQL, JavaScript, Sybase, Oracle SQL.
Utilities: Norton utilities , Microsoft Visual SourceSafe,  Lotus Notes,  MSDN
Databases: MS SQL Server, Oracle, MS Access  2.0/7.0/97/2000

Employment

Manager

Accenture Philadelphia, Pa 11/07-Present

iebel Interface Manager - Project Manager administered full life cycle of successful deployment of a Siebel 7.8 Call Center interface implementation to successfully launch the CRM software
solution by interfacing Siebel for USA and European (EMEA) systems with various external and internal applications using EAI technologies. Coordinated Siebel WebServices Security for
Integration with external systems. Reviewed, Modified and administer JIA( Joint Interface Agreements) between Dell' legacies and Siebel Enterprise System. Designed interface agreements with
Remedy software which creates Service Requests and Assets. Managed interface coordination between Dell Order Fulfillment System (OFS) and Siebel for Accounts, Contacts, Addresses,
Agreements, and Entitlement details using Integration between WebMethods, Siebel Inbound and Outbound WebServices technology.

Manager

BearingPoint Radnor, Pa 07/02-11/07

ntegration process with Siebel – webMethods - SAP analysis with Siebel eOil, Gas & Chemicals - E 7.7 application on Product, Price, Account and Order management Integration
components. webMethotds Transport and wM Business services design process flows.  Project business configuration and Architecture data-mapping designs.
Design and completion of Inventory Management and Purchase Order Modules of
Siebel Field Service Application. for York International. Configuration of Siebel Field Service Preventive Maintenance Engine.
Creation of Statement of Work (SOW) for the engagement. Programming VB.NET to access Siebel Application Object Manager through COM Data Server.
Presentation and configuration CTI-Service Request requirements. Insuring auto creation of an emergency Service Request.        
Configured Siebel CTI components for multi agent free-seating and Business Services for Integration with Genesys G-Plus Config Adapter.
Configuration of Siebel ePricer with Pricing Models with Matrix, Script and Agregate based Pricing factors
Created Multi Driver Creation with Siebel 6 .COM applets and Java scripting.(WrightExpress)
Created Siebel Reports with Actuate e.Report Designer Professional.

Senior Developer

Arthur Andersen (Business Consulting Division) New York, Ny 04/01-07/02

D

esign and creation of Virtual Business Component with MS VB for integration between Oracle and Siebel
eCRM application( Expanets). Creating application with Windows CE for the Pocket PC with eMbedded VB 3.0.
Configuration of Business Components and Applets for Siebel Service and Sales modules.
Integration of wireless Click/RIM devices for Siebel eMail Response System.
Configuration of Siebel eMail agents profiles, response properties, groups and input arguments
through communication adapters.
Design and configuration of submissions of requests with package items to the Communications Server through a
Workflow Process. Siebel Workflow Processes configuration.
Installation of Siebel .COM application and development of web security settings.
Siebel VB programming with objects and Business services with WebMethods.
Creation of new reports with Actuate e. Reporting Suite 4 for Siebel Application.

Sr.Consultant

eLoyalty Company Chicago, Il 09/00-04/01

C

onversion of GMAC's Siebel 99.5 Siebel Financial Services Application Call Center to 2000 version. Analysis and development of CTI and IVR systems.
Programming and implementing the Adaptive CTI driver to ensure seamless integration of extended TNT ("Take back and transfer") functionality
of the Genesys driver with Siebel. Programming with Siebel COM object interface to load data records into Siebel Financial Services 2000 Application.
Configuration of Applets, Business Services, customization of Siebel dedicated client with the use of ActiveX controls and Siebel VB. Planning and installation of
Siebel Architecture and Application. Modification of Applets, Business Components with Siebel Tools. Created CTI Teleset Administration ActiveX control for
export of Telesets, Agents and Extensions from Siebel Application to bypass EIM task.

Programmer/Analyst

Maxim Group Philadelphia, Pa 05/98-09/00

C

onversion of Desktop to Intranet based Applications. Developing server VB Script and client side JavaScript pages. Architecture Analysis, design, development, and data validation using Active Serve Pages (ASP), InterDev 6.0, HomeSite 2.5, SQL Server 7.0, and integration into Documentum 4i. Design and develop Data Transformation Services (DTS) functionality to support integration between SQL server and VB 6.0. Developed application that provides secure automated process updates to SQL Server 7.0 from a variety of data sources. User Interface design for JavaScript and VBScript Web pages. Application testing of custom development with Explorer and Netscape browsers.

Programmer/Analyst

InfoSystems, Inc., Wilmington, De 09/97-05/98

D

esign and development of Front-end GUI for Credit Card Balance System. Development of OLE and GUI components in Visual Basic 4.0. Modification and creation of Sybase store procedures and dynamic SQL for security analysis. Implementation of reporting system with MS Excel and MS Access report engine. Utilization of database normalization rules. Initialization of back-end VBA application on Access 7.0. Writing documentation and manuals for end-users. Developing application for verification of Visual Basic controls such as ProtoView DataTable Sheridan Calendar Widgets for Y2K compliance. Establishing Remote Data Services with DHTML through ADO connection on ASP and VBScript. Building Date Type application with InterDev 6.0. Initialization of DDE connection link to DTSearch application for a string search. Utilizing of MS Word 97 VBA for data validation and import into MS Access Database through DAO.

Programmer/Analyst

Aries International Inc.,  Folcroft, Pa  06/95-08/97

D

evelopment of GUI client/server applications in Visual Basic 4.0 environment. Conversion of data to/from MS SQL Server 6.5, ODBC, MS Access 2.0/7.0. Design and development of Front-end GUI for International Freight Forwarding Management System, data validation, and maintenance components. Developed re-usable GUI code/forms in Visual Basic 4.0 that were used as front-end against MS Access 7.0, SQL 6.5. Direct contact with end-user. Implementation of forms and reports with MS Access report engine. Utilized Oracle SQL as per customer requests. Created ActiveX utility conversion control "akMeasureX".

Systems Coordinator

BDP International Inc., Philadelphia, Pa Division of E. I. Du Pont De Nemours Co. Inc. 04/93-05/95

R

eported to the Manager of Planning & Logistics, assisted in the development of budget models, maintained database of financial data for inventory, distribution and traffic. Logistical design of filing system for presentation of banking instruments for payment with CitiBank , Wachovia Bank.

Education and Additional information:      

Temple University	Philadelphia	PA	The Degree of Bachelor of Business Administration	1992
Holy Family College	Philadelphia	PA	C Programming	1992
BDP	Philadelphia	PA	Peer Applause Award by B.S.I. testing to maintain I.S.O. 9000 certification. Certified by British Standards Institute	1993
BDP	Philadelphia	PA	Completion of Quality Work Group Certification. Quality Education System Award	1993
Compu Source Institute	Southhampton	PA	Diploma Visual Basic 4.0/5.0, MS SQL Server 6.5, MS Access 7, and Oracle 7.3	1997	CSC Institute
Info Skills Computer Learning Center.,	Wilmington	DE	Certificate of Completion for MS Access 2.0/7.0	1997
Info Systems, Inc (Presently MTM Technologies, Inc.)	Wilmington	DE	Certificate of Achievement; for Visual Basic 5.0 course completion.	1998
New Horizons	Philadelphia	PA	Certificate of Completion for VB 6.0 Microsoft Approved 1013A course.	1999
CorporateU	Philadelphia	PA	Certificate of Achievement in Advanced Visual Basic Programming.	1999	CorporateU®
Documentum	Horsham	PA	Certificate of Accomplishment of Technical Fundamentals for Documentum 4i Course.	2000
Siebel University	Boston	MA	Certificate of Accomplishment of Core Consultant Course.	2001
Siebel University	Chicago	Il	Certificate of Accomplishment of Integrating Siebel 7.7 Application Course.	2004
IBM Global Services	New York	NY	Certificate of Essentials of Visual Modeling with UML Course.	2004
Carnegie Mellon University	Washington	DC	Certificate of Completion of Capability Maturity Model Integration CMMI course	2005

Evaluation by Bookman Consulting Inc., on VB/VBA Programming. Understanding of Subject: Percentile Score: 93 Necessary Knowledge: Percentile Score: 88

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